A group of app-based cab drivers in Gurugram are on strike, demanding mandatory KYC verification for customers to tackle safety risks posed by fake or unverified passengers.
Drivers gathered outside Sector 46 on Saturday and highlighted incidents of assaults and threats that left them helpless.
They are demanding the introduction of customer KYC to reduce the incidents of attacks on drivers, citing a recent incident where a 25-year-old cab driver was strangled to death by passengers.
The drivers also highlighted the lack of a grievance redressal system, stating that there have been instances where customers misbehaved, but there was no proper system in place to tackle it.
The strike led to significant disruptions across parts of Gurugram, with residents facing long wait times for cabs.
