The Central Information Commission has directed the Life Insurance Corporation (LIC) to provide a revised reply with available information to an RTI applicant who claimed he never took disputed loans against his ₹50 lakh insurance policy.
The commission passed the order after observing that the insurer failed to justify the denial of information under Section 8 of the RTI Act, which exempts information that would impede the process of investigation.
The applicant had sought documents concerning two loans allegedly disbursed against his policy, which had a maturity value of about ₹81.7 lakh.
He denied ever availing the loans and alleged that the transactions were carried out without his consent, involving an LIC agent and others.
The commission directed the LIC to provide revised reply on all points to the applicant, after the respondent admitted that there was no court order restraining disclosure and failed to adequately explain how sharing the information would impede the investigation.