Bank of America Hit by Widespread Outage: Thousands Struggle to Access Accounts
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Bank of America faced a major technical issue on Friday, affecting thousands of customers across the US. According to Downdetector, over 3,000 users reported problems, with the majority experiencing issues with mobile banking. The affected areas include Houston, Dallas, Los Angeles, and Chicago. Users took to social media to express their frustration, citing issues with login, balance display, and transactions. Many reported seeing previous day's balances, while others were unable to transfer money or use Zelle. Some even mentioned that their debit and credit cards were not working. Bank of America acknowledged the issue, stating that it was 'temporarily unable to display some accounts and/or latest balances.' The bank assured customers that it was working to resolve the issue quickly. Those affected can reach out to Bank of America's customer care number, 800-432-1000, for assistance. To troubleshoot login issues, users can try changing their password, checking the password requirements, and ensuring they are entering the correct user ID. While customers can try these fixes, it seems unlikely that they will resolve the issue, given that it appears to be a bank-wide problem. The bank has not provided an estimated time for when the issue will be resolved, leaving thousands of customers in the dark about their account balances and transactions.
