USAA Outage: Hundreds Frustrated as Deposits Fail to Show, Fund Transfers Halted
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A wave of frustration swept the US on Saturday as hundreds of USAA customers reported issues with accessing their accounts. According to Downdetector, over 200 users experienced problems, with most struggling with fund transfers and some facing bill payment and login issues. The outage, which began at 5:55 pm ET, affected multiple regions across the US, including Seattle, Houston, Atlanta, and New York. USAA customers took to X to express their frustration, with many sharing similar problems, including deposits not showing up and being unable to transfer funds. Some users reported being unable to transfer money or make mobile deposits, while others received declined transactions on all their USAA cards. While the cause of the outage remains unclear, USAA's technical team is reportedly working to resolve the issue. In the meantime, customers can contact the company's support team at 210-531-USAA (8722), 800-531-USAA (8722), or #USAA (8722) for an update on the situation. Those using TTY devices can dial 711. It's worth noting that some users were able to access their accounts through the web browser, suggesting that the issue may be specific to the mobile app. However, for many, the outage has caused significant inconvenience and frustration. As the situation unfolds, we will provide updates on any developments.
