A brand event in Nanning, China, featuring actor Zhang Linghe was abruptly canceled after a massive crowd surge caused a glass mall door to shatter.
The resulting chaos left five people injured, with thousands of fans gathered outside the mall hours before the event.
Organisers decided to cancel the in-person event altogether and moved the planned appearance online, with Zhang Linghe later interacting with fans through a livestream.
Zhang Linghe's team issued an apology, promising to fully compensate fans who incurred losses due to the event's cancellation, including plane tickets, hotel stays, and taxi fares.
The incident highlighted the growing popularity of Zhang Linghe, driven by his role in the historical romance drama Pursuit of Jade, which became one of the year's biggest hit C-dramas.
