The company behind the Central Board of School Education's (CBSE's) on-screen marking (OSM) system, Coempt Edu Teck, has defended its execution of the project amid widespread public criticism and scrutiny.
Coempt denied allegations of data-security lapses and substandard hardware, attributing answer-sheet mix-ups to manual errors rather than software glitches.
The company cited court rulings in a 2019 Telangana case to assert that it had been cleared of allegations of past wrongdoing.
Coempt also denied allegations that tender conditions were changed to favour it, saying the scanners used by the company were industry-standard models upgraded regularly.
The company claimed that nearly 95% of students who applied for access to scanned copies had received them, with around 384,103 applicants having received access out of 404,319 students who sought scanned copies.
Coempt's clarification has come after multiple glitches surfaced during the hurried implementation of CBSE's OSM system for checking of answer scripts and the post-result process.
