IndiGo Flight Disruptions: DGCA Investigates, Demands Reason and Mitigation Plan
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The Directorate General of Civil Aviation (DGCA) has launched an investigation into IndiGo's recent flight disruptions, which have affected hundreds of passengers across the country. At least 150 flights were cancelled, and several others were delayed due to technical glitches and operational issues. IndiGo has apologised for the disruptions and attributed them to unforeseen operational challenges, including minor technology glitches, schedule changes, adverse weather conditions, and increased congestion in the aviation system. The airline has also cited Flight Duty Time Limitations (FDTL) as a reason for the cancellations and delays. However, the Federation of Indian Pilots (FIP) has clarified that the series of IndiGo flight cancellations cannot be directly attributed to FDTL regulations. The FIP has accused IndiGo of adopting a 'prolonged and unorthodox lean manpower strategy' across departments, particularly in flight operations. The DGCA has asked IndiGo to submit reasons for the current situation and its mitigation plans to reduce the number of cancellations and delays. The airline has been instructed to report to the DGCA headquarters to present the facts leading to the current situation. In a statement, the DGCA said it is evaluating measures to reduce the number of cancellations and delays and minimise passenger inconvenience. The DGCA has also noted that 1,232 IndiGo flights were cancelled in November, with 755 of them being cancelled due to FDTL restraints. The FIP has urged the DGCA to re-evaluate and reallocate slots to airlines such as Air India and Akasa Air, which have the capacity to operate flights without disruption during the peak season. The federation has also called for IndiGo to adopt a 'People First' philosophy, focusing on just culture, fair treatment, and employee morale. IndiGo has initiated 'calibrated adjustments' to its schedules to contain the disruption and restore stability. The airline has also announced that these measures will remain in place for the next 48 hours to enable normalisation of its operations.
